Shipping & Returns
Most orders are processed within 1 business day. Orders received before 4:00 PM CST are shipped out the same day. Standard USPS shipping is 2 to 4 business days. Tracking number will be immediately provided once shipped.
Loss or Damage During Shipment
Allow up to 2 extra business days for packages that show delivered. Please contact us if the product is damaged or package is lost in transit.
You may return most new, unopened items within 30 days of delivery for a refund (restocking fee is 20%). We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 15 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (4 to 7 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (5 to 6 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.